These Terms of Service ("Terms") apply to your use of brandingx.co.uk ("Site") and any services provided by BrandingX ("we", "us", "our"). By using this Site or engaging our services, you agree to these Terms.
1. Acceptance of Terms
By accessing this Site, requesting information, or engaging BrandingX for services, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Site or our services.
2. About BrandingX
BrandingX is a branding and digital marketing agency operating in the United Kingdom. We provide brand strategy, identity design, website design and development, SEO, content marketing and other related services to UK and international clients.
3. Use of This Website
You agree to use this Site lawfully and in good faith. You will not attempt to gain unauthorised access to the Site, disrupt its operation, copy or republish its content without permission, or use it for any purpose that infringes our rights or those of others. We reserve the right to restrict access to anyone misusing the Site.
4. Our Services
The Site provides general information about BrandingX services. Specific service scopes, deliverables, timelines and pricing are agreed in individual proposals and contracts. Nothing on this Site constitutes a binding offer to provide services unless confirmed in a signed agreement.
5. Proposals and Agreements
All BrandingX engagements are governed by a written proposal or statement of work signed by both parties. The proposal sets out scope, deliverables, timeline, pricing and any specific terms applicable to that engagement. In case of conflict between these general Terms and a signed proposal, the proposal prevails for that engagement.
6. Payment Terms
Payment terms for project work and retainers are set out in individual proposals. Standard arrangement is a deposit at engagement start, milestone payments through the project and a final payment on completion. Retainer fees are payable monthly in advance. Late payment may attract interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998.
7. Intellectual Property
All content on this Site, including text, graphics, logos, images and code, is owned by BrandingX or licensed to us, and is protected by UK and international copyright law. You may not copy, distribute or republish our content without prior written permission.
Client Work
Intellectual property in work we create for clients is governed by individual proposals. Our standard arrangement is that, upon final payment, deliverables are transferred to the client with full ownership rights, while we retain the right to display the work in our portfolio and case studies unless otherwise agreed.
8. Client Responsibilities
To deliver effective services, we rely on clients providing accurate information, timely feedback, necessary content (where applicable), and access to relevant systems and accounts. Delays or unresponsiveness on the client side may affect timelines and is not the responsibility of BrandingX.
9. Confidentiality
We treat all client information as confidential and only share it with team members and third parties who need it to deliver agreed services. Specific confidentiality terms can be incorporated into individual proposals or covered by separate non-disclosure agreements.
10. Limitation of Liability
To the fullest extent permitted by law, BrandingX is not liable for any indirect, incidental, consequential or punitive damages arising from use of this Site or our services. Our total liability under any engagement is limited to the fees paid by the client for the specific service in question. Nothing in these Terms limits liability for death, personal injury caused by negligence, fraud or any other liability that cannot be excluded under UK law.
11. Termination
Either party may terminate a service engagement in accordance with the notice provisions in the relevant proposal. Standard retainer arrangements operate on 30 days written notice. Project work is governed by the milestones and termination clauses in the relevant proposal.
12. Governing Law
These Terms and any engagement with BrandingX are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Changes to These Terms
We may update these Terms periodically. The "Last updated" date at the top of this page indicates when changes were made. Continued use of the Site or our services after changes constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms or any engagement with BrandingX, please contact us at hi@brandingx.co.uk or via our contact page.